Privacy Policy

Welcome, and thank you for your interest in Bota Systems AG (“Bota Systems”, “we”, or “us”), our website at www.botasystems.com (the “Site”), all related websites and services on which a link to this Policy is displayed, and all other communications with individuals through written or oral means such as email or phone (collectively, the “Service”).

This Privacy Policy (“Policy”) describes the information that we gather on or through the Service, how we use and disclose such information, and the steps we take to protect it. By visiting the Site or using the Service, you accept the terms and conditions of this Policy.

This Policy is incorporated into, and subject to, our Terms and Conditions. Capitalized terms used but not defined in this Policy have the meanings given to them in our Terms and Conditions. This Policy does not apply to information about Bota Systems employees or suppliers.

1. Collection of Information

We collect different types of information from or through the Service. The legal bases for our processing of Personal Information are primarily that the processing is necessary for providing the Service and for our legitimate interests, as further explained in the Use of Information section. We may also process Personal Information upon your consent.

1.1 User-Provided Information

When you use the Service, you may provide us with information that personally identifies you (“Personal Information”). This may include, but is not limited to:

  • First and last name
  • Email address
  • Phone number
  • Country
  • Work contact information
  • Company name
  • Role/function
  • Résumé (for job applications)
  • Username and password
  • Preferences linked to identifiable information

You may provide Personal Information when you:

  • Use the Service
  • Contact customer support
  • Subscribe to newsletters
  • Register for an account
  • Interact with users
  • Participate in interactive activities

If you choose not to provide requested Personal Information, certain parts of the Service may become inaccessible.

1.2 Automatically Collected Information

We may automatically record certain information using technologies such as cookies, clear gifs, and web beacons. This may include:

  • IP address or device ID
  • Browser or device type
  • Pages visited before/after using the Service
  • Pages or content viewed on the Service
  • Dates and times of access
  • Email interaction data (e.g., opens, clicks)

You may limit automatic collection through browser settings, though some features may not function properly.

We use automatically collected information to:

  1. Personalize the Service
  2. Provide customized content or ads
  3. Analyze performance and marketing effectiveness
  4. Monitor usage metrics
  5. Track participation in promotions or activities

1.3 Information from Other Sources

We may receive information, including Personal Information, from third parties such as partners or advertisers. Combined information will be treated as Personal Information under this Policy.

2. Use of Information

We ensure that only employees requiring access to your Personal Information may do so.
We use collected information to:

  • Operate, maintain, enhance, and provide all features of the Service
  • Respond to comments, questions, and support requests
  • Understand usage trends and preferences
  • Improve the Service and develop new features
  • Send communications, where permitted by law
  • Comply with legal and regulatory obligations

3. Communication of Information

We may disclose information in the following circumstances:

3.1 Within Our Corporate Family

Including parents, affiliates, subsidiaries, and other entities under common ownership.

3.2 With Third-Party Service Providers

These providers may access or process Personal Information on our behalf (e.g., hosting, development, maintenance). We limit the information shared and require confidentiality.

3.3 For Legal Reasons

We may disclose Personal Information:

  • To comply with laws
  • In response to lawful requests, subpoenas, or warrants
  • To cooperate with law enforcement

3.4 Business Transfers

Information may be transferred as part of mergers, acquisitions, financing, or insolvency processes, provided recipients adopt substantially similar privacy protections.

When sharing Personal Information with third parties, we ensure they implement appropriate safeguards.

Please note: Some products or services allow you to share your information with others. You are responsible for any such sharing.

4. Security and Retention

We use industry-standard physical, technical, and administrative safeguards to protect Personal Information. However, no method of transmission or storage is completely secure.

If you believe your Personal Information has been compromised, please contact us (see Contact section).
In the event of a security breach, we will notify affected individuals and authorities as required by law.

We retain Personal Information only as long as necessary to fulfill the purposes described in this Policy or to comply with legal obligations.

5. Data Transfer

Your Personal Information may be processed in countries where we or our service providers operate. By using the Service, you consent to such transfers, which may involve countries with different data protection rules.

When information is outside Canada, it may be subject to foreign laws. Regardless of location, our handling of Personal Information remains governed by this Policy. If applicable, we comply with GDPR requirements for international transfers.

6. Third-Party Services

The Service may link to third-party websites or services. Any information you provide to third parties is governed by their privacy policies, not ours. We encourage reviewing their policies before providing information.

7. Rights Regarding Personal Information

Upon written request and proof of identity, you may access your Personal Information and request corrections where permitted by law. Please notify us of any changes to ensure accuracy.

7.1 GDPR Rights

Under the GDPR, you may have the following rights (under certain conditions):

  1. Withdraw consent
  2. Access your Personal Information
  3. Object to processing
  4. Request erasure
  5. Request restriction of processing
  6. Data portability
  7. Object to automated decision-making
  8. Lodge complaints with data protection authorities

More information:
http://ec.europa.eu/justice/data-protection/index_en.htm

Under the GDPR, Bota Systems acts as:

  • Data Controller for customers interacting directly with our services
  • Data Processor for partner or customer user data flowing through our systems

8. Children’s Privacy

The Service is not directed to children under 16. We do not knowingly collect Personal Information from children under 16 without parental consent.

If such information is discovered, we will delete it promptly. Parents or guardians may contact us to request deletion.

9. Updates

This Policy may change over time. The latest revision date will be posted on this page. Continued use of the Service signifies acceptance of the updated Policy.

10. Contact

If you have questions, comments, requests, or complaints about this Policy or your Personal Information, you may contact us:

Bota Systems AG
Hagenholzstrasse 85
8050 Zurich, Switzerland
info@botasys.com

[Last Update: January 2022]